How do I rent items from Vintage Rentals?
It’s very simple! First, email us with a list of items that interest you or an idea you have that you would like us to quote on we will then respond within 24-48 business hours. Next, we will create a quote for you and confirm that the items selected are available for your date. All items are rented on a first come/first serve basis. If you would like to reserve your items, you pay 25 % fully refundable deposit (up-to 14 days before the event) to book the items. You will pay the remaining 75 % 14 days prior to your event date. That’s it! You sign and pay all online.
How does delivery work?
We currently service Ajax, Caledon, Barrie, Brampton, Burlington, Markham, Mississauga, Newmarket, Oakville, Orangeville, Pickering, Richmond Hill, Uxbridge, Vaughan, Whitby but are always willing to travel to make your day exactly what you are looking for. Let us know where you are and we will see if we can get to you!
Please contact us for delivery price.
We do not require a rental minimum, if you want us to delivery – we will!
Once your order is confirmed by paying the 25% deposit, we will have you fill out a Delivery Details Form to make sure we have everything we need to make the delivery go smoothly. One week prior to your event, we will confirm your delivery details.
How long is the rental period?
The rental period for each item is from 24-72 hours.
Am I able to change an order once I reserve items?
You are able to change your order up-to 14 days before the events, less than 14 days a 25% restocking fee will be applied.
What if I just want a few items, could I pick them up myself?
Yes! You can pick up small pieces and some furniture from our warehouse.
Do I need a special vehicle to pick-up items?
All furniture items must be picked up in a utility cargo van (with no seats), a box truck or a van. No open pickup trucks will be accepted for pick-up. Furniture must be strapped down with ratchet straps to prevent it from falling over during transit.
China, props, and small items can be picked-up in any vehicle.
Is it possible to see the items in person before I place an order?
Of course! Send us an email at firstname.lastname@example.org or give us a call at 647.287.5775 to make an appointment to see our inventory.
Where are you located?
Our warehouse is located at 93 Heart Lake Rd South in Brampton.
We are open by appointment only.
What if I stain or break it?
It happens to the best of us. In case of a break or stain or rip we do charge a replacement fee.
Do dish rentals need to be washer prior to return?
This is the best part of renting dishes…you don’t have to wash them, just place them back in the crate in the given plastic bags and send them back!
Have a question we didn’t answer?
Feel free to email us at email@example.com or give us a call at 647.287.5775!
Do you offer Calligraphy?
Yes we do offer calligraphy. We offer calligraphy on chalkboards, windows, mirrors, individual tiles and name cards. You can rent one of ours chalkboards or mirrors or bring your own. Calligraphy prices vary, since it’s such a personalized item. Send us a picture or the wording of your calligraphy to firstname.lastname@example.org and we will send you a quote.
Is Set-up one of your services?
Yes we do offer set-up services, set-up services are priced on individual bases as every job is different.